Every dehumidifier comes with a drain hose. To connect it: turn off the appliance and unplug it, locate the drain connection on the back, remove the rubber cap, and firmly insert one end of the hose into the opening. Place the other end in a floor drain, sink, or bucket. Make sure the hose always slopes downward, is not higher than the drain opening, and is not kinked or twisted. During continuous drainage, the water tank remains in the appliance; the water drains through the hose instead of into the tank, so you no longer need to empty the tank.

The laundry-drying function (on some models, “CNT” or a T-shirt icon) keeps the dehumidifier running continuously, so moisture from wet laundry is removed faster. Press the MODE button repeatedly until the T-shirt icon lights up or “CNT” appears on the display. The appliance will then continue running until you turn it off or the tank is full.

Light ice formation may occur when the room is cold; the appliance then defrosts itself automatically (auto-defrost) and resumes operation. Our dehumidifiers are designed to operate between 5 °C and 35 °C. If the room temperature falls below approximately 5 °C, the low-temperature protection activates (error message 'LO') and the appliance temporarily stops. If the back continues to freeze even at normal room temperature, please contact customer service.

Our dehumidifiers use compressor technology and perform best at room temperature. They are suitable for use between 5 °C and 35 °C, so a garage or basement is fine as long as the temperature does not drop below 5 °C. At lower temperatures, dehumidification decreases significantly and the frost protection activates (displaying 'LO'). For cold, unheated spaces below 5 °C, a compressor dehumidifier is less suitable.

LO' means that the ambient temperature is too low for normal operation; the device's protection is active. Move the dehumidifier to a warmer room, unplug it for a few minutes, and restart it. Also check that the filter is clean and the air vents are unobstructed. If the message persists at normal room temperature, please contact us.

A slight “new appliance” smell during the first few days is normal and comes from the compressor. It will disappear on its own after several uses. If the smell persists or smells like burning, turn off the appliance and contact us.

Healthy humidity levels range from 40% to 60%, with around 50% being ideal. The Bloomfold Hygrometer Pulse lets you measure this easily in each room.

Yes, a dehumidifier is very effective at preventing moisture and mold growth in the bathroom. However, the appliance is not splash-proof: place it on a dry, stable surface away from the shower, bathtub, and sink.

Quick overview of capacity and space: Halo 12L and Vivid 12L are compact models for spaces up to approximately 20 m² (Vivid is also available in black). Orbit is available in 16L, 20L, and 25L versions for larger spaces. Eclipse 25L is the most powerful model, suitable for large or very humid spaces. All models operate between 5–35 °C and feature automatic defrosting, a full-tank indicator, sleep mode, laundry-drying mode, and the option for continuous drainage.